Tech Help Appointments
The Elting Memorial Library is pleased to offer our patrons Tech Help appointments with certified Digital Navigators.
These one-on-one appointments are designed to help familiarize patrons with common computer and internet functions in order to encourage digital literacy in our community.
Digital Navigators are trusted guides who assist community members in adoption and use of computing devices. Digital Navigation services include ongoing assistance with affordable Internet access, device acquisition, technical skills, and application support.
Tech Help appointments can cover the following:
Basic computer skills
OverDrive/Libby for eBooks and downloadable audiobooks
Library resources such as online databases, Hoopla, Kanopy, Mango, etc.
Email/Internet basics
Social media
Office productivity software (e.g. word processing, spreadsheets, presentations)
Usage of patron-owned devices such as eReaders, tablets, and smartphones
Other computer or technology-related questions
Tech Help appointment policies are as follows:
Appointments can be between 30-60 minutes depending on the topic.
Appointments are made based on your preferred time and staff availability.
Library staff cannot be held responsible for damage to patron-owned equipment.
Tech Help appointments can be booked by emailing frontdesk@eltinglibrary.org , calling 845-255-5030 ext. 2, or by making an appointment online.
If possible, please contact us one week prior to request an appointment. Provide a brief description of your technology needs, your electronic device or devices, and your general level of familiarity with the device. On the day of your appointment, please make sure to bring any passwords, devices, cables, and manuals you may need.
We will do our best to accommodate all requests but retain the right to say no if something is beyond our capabilities. We are not here to do the work for you - we are here to try and teach the skills you need and possibly learn something new together.
Helpful links to FREE computer resources:
GCFGlobal.org program has helped millions around the world learn the essential skills they need to live and work in the 21st century.
Over 600 classes in a variety of subjects. Over 40 technology classes to chose from, work at your own pace, and work from anywhere you have an internet connect.
Your donation helps us provide many of our services, programs, resources, and collections to the community. We could not do this without your support.
